Customer Relationship Centre (CRC)

Because customer satisfaction is our priority, Roederer aims to offer a service dedicated to handling customer requests. This Customer Relations Centre (CRC) enables you to find the answers to all your needs: information, advice, complaints, etc

 

Give us a call

Times when you can contact one of our phone consultants: Monday to Friday, 8:15 am to 12:00 noon and 2:00 pm to 5:30 pm (2:00 pm to 5:00 pm on Fridays and days before Public Holidays)

+33 (0)3 88 76 73 00

Contact us by email

Would you like to contact us by email? Send us an email by clicking on "Contact us". 

Contact us

Contact us by post

Would you like to send us a letter by post? Send us your mail to the following address.

Roederer Group

2 Rue Bartisch

67100 Strasbourg

Contact us by fax

Would you like to contact us by fax?

+33 (0)3 88 76 73 10

Consult our Practical Information

For questions about your registration, insurance cover, reimbursements or third-party payments, see our Practical Information.

Practical Information